• Make regular visits to partners to develop positive working relationships and to educate partners about product portfolio and complimentary services offered; provide current information about new products and enhancements.
• Ensure proper stock of products for the respective accounts.
• Develop process improvements to optimize partner management activities.
• Work with partners to develop sale proposals, quotations, and pricings.
• Evaluate partner sales performance and recommend improvements.
• Forecast all revenue, product and budgetary expectations for each account in Channel/Distribution sales.
• Meet or Exceed assigned quota.
• Stay up-to-date with latest developments in marketplace and competitor activities.
• Establish,direct, manage, coordinate and evaluate varied components of company’s channel/distribution sales program, as necessary.
• Address partner related issues, sales conflicts and pricing issues in a timely manner.
• Review market to determine customer needs, volume potential, pricing and competition.
• Work closely with Marketing, Product Management and Sales to continually refine and improve market position; assist in development of messaging, sales tools, campaigns, promotions and necessary marketing plans.
• Work with Finance to resolve credit issues and keep accounts in good standing.
• Analyze sales statistics, market conditions and competitive landscape.
• Conduct regular business plan review with customers to ensure company goals and strategies are understood and being achieved and implemented.
• Experience as a Account Manager preferably in the surveillance industry.
• Ability to effectively utilize resources to solve issues and create solutions to customer and partner needs and problems.
• Ability to project a strong leadership image and foster a cooperative working relationship with other management and colleagues.
• Skilled at customer relations, strong business planning, implementation skills.
• Well-developed written and verbal communication, listening, negotiating, and presentation skills.
• Well-organized and able to manage multiple projects and meet deadlines.
• Ability to conduct well-organized training sessions and convey technical information clearly at all levels.
• Ability to work well under pressure and effectively handle peak volumes of work.
• Intermediate to advanced computer skills.
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